Here are some tips on how to eat and serve them:

• Wash Thoroughly: Rinse the grapes under cold running water to remove any dirt or residues.
• Serve Whole: Shine Muscat grapes have a thin, edible skin, so you can enjoy them whole without peeling.
• Chill for Freshness: For an extra refreshing experience, chill the grapes in the refrigerator before eating.

At Asagiri Fruits, we strive to provide the highest quality products and excellent customer service. Please review our return policy for Shine Muscat grapes to understand your options if you encounter any issues with your purchase.

No Refund Policy

Due to the perishable nature of our products, we do not offer refunds. However, we are committed to ensuring your satisfaction and may provide exchanges depending on the situation:

Exchanges

• If you receive a product that is defective, spoiled, or not as described, you may return it for an exchange of the same item .
• Exchanges must be requested within 24 hours of purchase or delivery.

Conditions for Returns and Exchanges

• Proof of Purchase: Please provide your receipt or order confirmation.
• Condition: Items must be returned in their original packaging and condition.
• Reporting Issues: All issues must be reported within 24 hours of receiving the product. Contact us immediately if you experience any problems.

How to Request an Exchange or Store Credit

• Contact Us
  Email: asagirifruits@gmail.com
• Provide Details
  Include your name, contact information, order number, and a description of the issue. Attach photos or videos if applicable.

• Follow Instructions
  Our customer service team will guide you through the process of returning the item and receiving your exchange.

We strive to ensure that your order arrives in perfect condition and in a timely manner. Please review our shipping policies below.

Shipping Methods

• Standard Shipping: Typically delivered within 2-3 business days].
• Overnight Shipping: Next business day delivery for orders placed before 5 PM EST.

Shipping Costs

• Standard Shipping: 1500 JPY

Processing Time

• Orders are processed within 1-2 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order status through our website or the shipping carrier's website using the provided tracking number.

Shipping Restrictions

• Currently, we only ship to addresses within Japan.
• We do not ship to P.O. boxes or APO/FPO addresses.

Shipping Issues

• Damage During Shipping: If your order arrives damaged, please contact us immediately with photos of the damaged package and items.
• Lost Packages: If your package is lost in transit, contact us, and we will work with the carrier to resolve the issue.

Thank you for shopping with Asagiri Fruits! We appreciate your understanding and are here to assist you with any concerns.